Audio Tour Questions

Q: How long does it take to complete the driving tour?

A: The tour takes 3-6 hours to complete, depending on how many stops you make, hike length, etc. You can always split the tour in two if you’re spending multiple days exploring!
Where does the tour begin?

The tour begins at the Joshua Tree Vistor Center on Park Blvd. We recommend parking to get situated (plug in your phone, launch the app, adjust auto-rotation and sleep settings), listen to the first introductory track, and then set off on the adventure!

Q: How does the audio work? Do I have to press play?

A: The audio tour tracks are tied to GPS triggers, so they’ll play automatically on your drive. If you stop along the way or take any detours, your tour will pick up where you left off once you’re back on the road. You’ll only need to press the “Start Tour” button at the beginning of your day.

Q: Why do I need to download the tour?

A: Joshua Tree National Park doesn’t have cell service, so downloading the tour allows you to enjoy all of the content without a connection.

Q: Is the park entrance fee included in the audio tour price?

A: No, audio tour adventurers are responsible for their entrance fees. The cost is $30 per car for a 7-day pass, $55 for a Joshua Tree annual pass or $80 for an annual national park pass.

Q: What should I bring on the tour?

A: Be prepared with at least two liters of water per person, sunscreen, light layers, a hat, chapstick, snacks/lunch, and bug spray. Hiking boots are recommended, but not necessary if you’ll only be driving through without hiking.

 

Q: How much does the tour cost?

A: The tour costs $19.99 and includes lifetime access, including any future updates and content expansions.

Q: I have people traveling with me. Do I need to buy the tour for each of us?

A: No, the tour price is per car! The only capacity limit is the number of seats :).

Q: Do you offer refunds?

A: If you’re unsatisfied with your audio tour experience, please contact us. We can offer a refund if you purchased the tour on our website, but not if you purchased it through the App Store or Google Play Store.

Q: When is the best time of year to take the tour?

A: Our driving tour can be enjoyed year-round, but if you’d like to include hiking, we recommend visiting October—May. If you’re visiting in summer, try to plan your hiking excursions in the early morning or early evening when it’s cooler.

Q: Will the tour drain my phone’s battery?

A: Yes, using the tour will drain your battery, so we recommend keeping your phone plugged in and charging while enjoying the tour.

Q: What’s the best time of day to enter the park?

A: During season (October—May) the park entrance lines can get really long. To avoid the crowds, we recommend arriving before 8:30 AM. The park is open 24 hours a day, so you can also avoid crowds later in the afternoon and evening.